01 Automated lead follow-up
Whoever calls back first wins the job.
You're already paying for every lead your ads bring in. Aditi answers every one of them in minutes - not hours, not tomorrow morning - with a personalised email and text, the right questions asked, and the lead routed to the right person on your team.
For HVAC, plumbing & garage door companies · Money-back guarantee
Sarah M. - quote request via your website: "Furnace not heating - need someone this week."
02 The problem
A lead that waits is a lead that shops around.
A homeowner with a dead furnace or a flooding basement doesn't fill out one quote form and wait patiently. They fill out yours, then the next company's, then they start calling. The first business that gets back to them usually gets the job.
Meanwhile, your lead sits in an inbox. Your crew is on a job. The office is slammed. By the time someone calls back - an hour later, maybe the next morning - the homeowner has already booked with whoever answered first. You paid for that lead. Someone else got the work.
03 What changes
Same ads. Same leads. Different outcome.
- Leads come in while everyone's on a job
- Reply time depends on who's near a phone
- Evening and weekend leads wait until morning
- The homeowner books whoever answered first
- Instant personalised email, with a text close behind
- The qualifying questions your team would ask anyway
- Each lead routed to the right person, answers attached
- Runs 24/7 - nights, weekends, holidays
- Every lead hears back within minutes - even at 9 PM on a Sunday
- You're the first company in their inbox and their texts
- Your team calls back already knowing what the job is
- The leads you already pay for stop leaking to competitors
04 How it works
What happens the moment a lead comes in.
A personalised email, straight away
The moment a quote request lands, the system reads what they submitted and replies - using their name, their problem, their words. Not a canned "we got your message." While your crew is still on a roof, the lead has already heard from you.
A personalised text, minutes behind it - on purpose
Most homeowners live in their texts, so one follows the email a few minutes later. The gap is deliberate: a text 30 seconds after a form reads as a robot, a few minutes later it reads like a person. Either way, you're in their pocket hours before anyone else calls.
A few questions, asked for you
The same message asks the two or three things you'd have to ask anyway - what the unit's doing, how old it is, when they need someone out. They answer while it's still fresh. And while they're answering you, they're not filling in the next company's form.
Routing to the right person
Every lead lands with the right person on your team, based on rules you set - service type, job size, area, whoever's on call - with the customer's answers already attached. And because they've heard from you, the callback can happen when someone's genuinely free, not mid-job with a wrench in one hand.
The guarantee
50% more booked jobs within 60 days - or your money back.
If the system doesn't increase your number of booked jobs by 50% within 60 days, you get your money back. You keep the risk at zero; we keep the pressure on ourselves. That's the arrangement.
Two things have to be true for us to measure this honestly: your lead flow stays roughly steady over the window, and your team follows up on the leads we send them.
Book a call →05 Who it's for
Built for busy shops. Honest about fit.
Before you book a call, check the fit. It works brilliantly for one kind of company - and we'd rather tell you now than waste your thirty minutes.
- You run paid ads - Google, Facebook, local service ads - and get real lead volume from your website, roughly 50+ enquiries a month.
- Your work is urgent. HVAC, plumbing, garage doors - when something breaks, the homeowner wants it fixed now and calls until someone answers.
- Leads are handled by hand today - an office manager, a spouse, whoever's free - and response time depends on how busy the day is.
- Not a fit if you get a handful of enquiries a month or all your work comes from referrals. This system multiplies lead flow you already have - it doesn't create it.
06 Who's behind it
Jake Battcock, B.Eng - Founder
Aditi is engineering-led. Our founder is an engineer with a background in field and industrial operations - which means genuine familiarity with how trades businesses actually run: the schedule, the crews, the phone that never stops. We build systems that respect that reality instead of adding to it.
- B.Eng - Bachelor of Engineering
- AICP - Artificial Intelligence Certified Practitioner
07 Beyond follow-up
Once your leads are handled, there's more we can take off your plate.
Missed-call text-back
A customer calls, nobody can pick up - they instantly get a text so they don't dial the next company.
Quote follow-ups
Sent a quote and heard nothing back? Automatic, polite follow-ups until they answer - without your office chasing.
Review requests
Every finished job triggers a review ask at the right moment, so your rating grows on autopilot.
08 Questions
Straight answers.
Will this replace my office staff?
No. It covers the opening minutes of every lead - the window where jobs are won or lost - and then hands a warm conversation to your team. Your people still quote, book, and close like they always have. They just stop losing the race to reply.
Does it work with the website and forms I already have?
Yes. We connect to the forms and lead sources you're already using. You don't need a new website, new software for your team to learn, or any change to how customers reach you.
We already use ServiceTitan / Housecall Pro / Jobber. Doesn't it do this?
Those platforms can fire off a templated auto-reply, and that's where it stops. They don't read what the customer actually wrote and answer it specifically, they don't ask qualifying questions, they don't route the lead by your rules - and none of them puts a guarantee on the outcome. We build alongside the software you already run, not instead of it.
What do you need from me?
About an hour of your time up front - to understand your services, your team, and how you want leads routed. We handle the technical side end to end. You'll see and approve every message before anything goes live.
What if it doesn't work for my business?
Then you don't pay. If your booked jobs don't increase by 50% within 60 days, you get your money back. Two conditions, both reasonable: your lead flow stays roughly steady over the window, and your team follows up on the leads we send them.
Where do you operate?
Everything is built and run remotely, so we work with home-services companies across the US and Canada.
09 Next step
Find out how many jobs you're leaving on the table.
A 30-minute call. We'll look at your current lead flow and response times, and tell you honestly whether this would pay for itself in your business.
Book a call →30 minutes · No pitch deck · No obligation